RLS Advocate
Cummins
Remote, United StatesRemotePosted Full-timeMid levelSalary not listed
We are looking for a talented Contact Center Representative to join our Infant Care Team.
- In this role you will make an impact in the following ways:
- Create, update, and close service requests in the OneC RLS system
- Communicate between Infant Care/Engineering groups and the repair locations where the units are being repaired
- Ensure proper Cummins processes are followed during repair events
- Assist in sourcing orders for parts/tools/etc
- Assist in any related need that may arise for the repair event or customer support
- Identify quality, service, or any other issues and communicate them for potential resolution
Originally posted on Himalayas
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