Updated for 2026

Bank Teller
Resume Example

An ATS-optimized bank teller resume that highlights cash handling accuracy, cross-selling results, and compliance knowledge. Copy it, adapt it, land more interviews.

ATS Score
86
Good
Keywords · Metrics · Format
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Rachel Kim

Charlotte, NC  |  [email protected]  |  (704) 555-8192  |  linkedin.com/in/rachelkim
Summary

Detail-oriented bank teller with 4 years of experience in high-volume branch environments, processing 300+ daily transactions with 99.8% balancing accuracy. Skilled in cash handling, regulatory compliance, and customer relationship building, with a track record of exceeding cross-selling targets by 20%.

Skills
Banking: Cash Handling, Transaction Processing, Account Opening, Vault Operations, Wire Transfers
Software: Fiserv, Jack Henry, FIS, Microsoft Office, CRM Systems
Customer Service: Cross-Selling, Needs Assessment, Conflict Resolution, Client Retention
Compliance: BSA/AML, KYC, FDIC Regulations, Fraud Detection, CTR Filing
Experience
Bank Teller II - First Horizon Bank
  • Process an average of 220 transactions per day including deposits, withdrawals, and loan payments, maintaining a 99.8% cash drawer balancing accuracy over 18 months
  • Generated $145K in new deposits by identifying and referring 12 customers per month to personal banking and mortgage products, exceeding branch cross-selling targets by 22%
  • Identified and escalated 8 suspected fraudulent transactions in Q4 2025 by applying BSA/AML screening procedures, preventing an estimated $34K in potential losses
  • Achieved a 96% customer satisfaction rating on post-visit surveys by resolving account inquiries within a single interaction and reducing average wait times by 15%
Teller - Wells Fargo
  • Handled 300+ daily transactions across checking, savings, and CD accounts with zero cash shortages over 20 consecutive months
  • Opened 15+ new accounts per month by proactively engaging walk-in customers and explaining product benefits, contributing to a 10% branch growth in new accounts
  • Completed all Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) within required timeframes, maintaining 100% compliance during two internal audits
  • Trained 4 new tellers on cash handling procedures, vault operations, and Fiserv platform navigation, reducing onboarding time by 2 weeks
Education
B.A. Finance - University of North Carolina at Charlotte
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Why This Resume Works

This resume scores well with ATS systems and hiring managers because it follows three principles:

1
Transaction volume and accuracy in every bullet

Daily transaction counts, balancing accuracy percentages, and dollar amounts. Concrete proof of reliability.

2
Compliance and fraud prevention highlighted

BSA/AML, CTR, SAR references signal regulatory awareness that banks require.

3
Cross-selling results with dollar impact

Referral counts and deposit amounts prove you contribute to branch revenue, not just process transactions.

How ATS Scores This Resume

Bank teller resumes are evaluated on three weighted categories:

40%
Keywords

Banking software (Fiserv, Jack Henry), compliance terms (BSA/AML, KYC), and core skills (cash handling, account opening).

25%
Transaction & Sales Metrics

Daily transaction volume, balancing accuracy, referral counts, new accounts opened, and customer satisfaction scores.

35%
Structure & Formatting

Single-column layout, standard section headings, consistent date formatting, and clean bullet structure.

Section-by-Section Breakdown

Summary

Keep it to 2-3 sentences. Lead with years of experience and your branch environment (high-volume, community, commercial). Include your strongest metric - balancing accuracy or transaction volume - and mention compliance or cross-selling to differentiate yourself from other tellers.

Skills

Group skills into 3-4 categories: Banking operations, Software, Customer Service, and Compliance. Name specific platforms (Fiserv, Jack Henry, FIS) - these are the keywords ATS systems scan for. Include regulatory frameworks like BSA/AML and KYC.

Tip: Check the job posting for the exact banking platform they use. If they mention "Symitar" or "DNA," include those specific terms.

Experience

Use this formula for every bullet point:

[Action verb] + [banking task] + [volume or scope] + [measurable result]

Strong verbs for tellers: Processed, Balanced, Identified, Referred, Opened, Resolved, Trained, Maintained. Avoid "Responsible for" or "Assisted with" - they diminish your contribution.

4 bullets per role. Lead with transaction volume or accuracy, then cross-selling, compliance, and customer satisfaction.

Education

Degree, school, year. A finance or business degree is a plus but not required - many successful tellers have unrelated degrees. If you have banking certifications (ABA, NMLS), list them in a separate Certifications section.

Key Skills for Bank Teller Resumes

Based on analysis of thousands of bank teller job postings, these are the most frequently required skills:

Cash Handling BSA/AML Cross-Selling Fiserv Jack Henry Customer Service Transaction Processing Account Opening Fraud Detection Regulatory Compliance

Common Mistakes on Bank Teller Resumes

  • Not including transaction volume - "Processed customer transactions" tells hiring managers nothing. "Processed 300+ daily transactions with 99.8% accuracy" proves you can handle a busy branch.
  • Missing compliance knowledge - banks need tellers who understand BSA/AML, CTR filing, and KYC procedures. Leaving these off makes you look like a risk, not an asset.
  • Ignoring cross-selling results - modern tellers are expected to refer products. If you have referral numbers, new account counts, or deposit amounts generated, include them.
  • No accuracy metrics - cash handling accuracy is the most important metric for a teller. If you have zero-shortage streaks or balancing percentages, lead with them.

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