Updated April 2026

Utility Manager
Resume Example

A resume format built for utility managers overseeing critical infrastructure. Highlight operational uptime, regulatory compliance, and capital planning.

ATS Score
88
Excellent
Keywords · Impact · Format
Use this template

Marcus Pemberton

Atlanta, GA  |  [email protected]  |  (555) 604-8327  |  linkedin.com/in/marcuspemberton
Summary

Utility manager with 10 years of experience overseeing water, wastewater, and electric utility operations serving 85,000+ customers. Maintained 99.7% service reliability while reducing operational costs by $1.9M annually. Licensed Water and Wastewater Operator with expertise in capital planning, regulatory compliance, and workforce management.

Technical Skills
Operations: Water Distribution, Wastewater Treatment, Electric Grid Management, SCADA Systems, Asset Management
Regulatory: EPA Compliance, NPDES Permits, Safe Drinking Water Act, PUC Reporting, OSHA Standards
Leadership: Capital Improvement Planning, Workforce Management, Union Relations, Budget Administration
Tools: SCADA, GIS, Cityworks, Tyler Munis, Excel, Power BI
Experience
Utility Manager - City of Roswell Department of Utilities
  • Oversaw water and wastewater operations serving 85,000+ customers with 99.7% service reliability over 4 years
  • Managed a $28M annual operating budget and $15M capital improvement program across 3 treatment facilities
  • Reduced operational costs by $1.9M annually through predictive maintenance programs and energy optimization
  • Led a team of 65 utility workers and 8 supervisors, reducing workplace incidents by 42% through safety training programs
Utility Operations Supervisor - DeKalb County Water & Sewer
  • Supervised daily operations of a 30 MGD water treatment plant serving 120,000 residents with zero EPA violations
  • Managed 28 field technicians across water distribution and wastewater collection, maintaining 95% on-time work order completion
  • Executed a $4.2M pipe replacement project on time and 8% under budget, reducing water main breaks by 55%
  • Achieved 100% compliance on all NPDES permit requirements across 16 consecutive quarterly reporting periods
Education
B.S. Civil Engineering - Georgia Institute of Technology
Build Your Resume With This Template

Free to start. No credit card required.

Why This Resume Works

1
Service reliability quantified

99.7% uptime across 85,000+ customers proves operational excellence at scale.

2
Budget and capital planning demonstrated

$28M operating budget and $15M CIP show financial management at the municipal level.

3
Regulatory compliance record clean

Zero EPA violations and 100% NPDES compliance are the metrics regulators and hiring committees verify.

Section-by-Section Breakdown

Summary

Lead with customer count, service reliability, and cost savings. Mention operator licenses.

Skills

Include SCADA, GIS, and regulatory frameworks. These are non-negotiable keywords for utility roles.

Experience

Reliability percentages, budget sizes, compliance records, and safety metrics are the core data points.

Education

Civil engineering or environmental engineering degrees are standard. Operator licenses matter more.

Key Skills for Utility Manager Resumes

Based on analysis of thousands of job postings, these are the most frequently required skills:

Utility Management Water Distribution Wastewater Treatment SCADA Systems EPA Compliance NPDES Permits Capital Improvement Planning Budget Administration Asset Management GIS Cityworks Workforce Management Safe Drinking Water Act Predictive Maintenance OSHA Compliance

Common Mistakes on Utility Manager Resumes

  • No customer or population served numbers - Utility roles are defined by scale. Always include the population or customer count you served.
  • Missing regulatory compliance data - EPA violations or NPDES compliance records are the first thing auditors and hiring managers check.
  • Ignoring budget size - Operating and capital budgets demonstrate financial management responsibility.
  • No safety metrics - Utility work is hazardous. Incident reduction rates and safety training outcomes build credibility.
  • Vague descriptions of infrastructure managed - Specify MGD capacity, pipe miles, treatment plant count, and system type.

How to Write an Utility Manager Resume That Gets Interviews

A strong resume focuses on measurable outcomes, not job duties. Show what you accomplished in each role, using specific numbers and results that prove your value to the next employer.

1
Start each bullet with a strong action verb

Replace "Responsible for" with "Led," "Built," "Reduced," or "Delivered." Action verbs show initiative and ownership.

2
Quantify your impact wherever possible

Revenue generated, costs saved, time reduced, team size managed, or customers served. Numbers make abstract accomplishments concrete.

3
Tailor your resume for each application

Read the job description and mirror their exact keywords and phrases. ATS systems match your resume against the posting, and close matches score higher.

4
Keep formatting simple and ATS-friendly

Single column, standard fonts, clear section headers, and no tables or graphics. A clean format ensures both ATS parsers and human reviewers can scan your resume quickly.

Before submitting, run a free ATS check on your utility manager resume to catch keyword gaps.

Related Guides

Ready to build yours?

Upload your existing resume or start fresh. Get an ATS score and AI-powered suggestions in 30 seconds.

More Resume Examples